Cancellation & Refunds

Demo preview — Queen City Cell is a mobile repair service (no storefront); this site is not yet live.

This is a placeholder cancellation and refund policy written for the Queen City Cell demo site. The owner must review and replace this text before launch.

Cancelling a repair

[Edit me: customers may cancel a repair before work begins; what happens to any diagnostic fee; whether the device is returned in its original state.]

Refunds

[Edit me: when refunds are issued (e.g. if the repair fails to resolve the reported issue), refund timeline, and refund method.]

No-refund situations

[Edit me: e.g. water-damage work where results are not guaranteed, damage caused after the repair, or declined-estimate devices that were already partially disassembled.]

Contact

Questions about cancellations or refunds: Queencitycell@gmail.com or (828) 800-1225.