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Queen City CellQueen City CellCharlotte, NC

Repair services

Every repair we offer, honestly described

Each repair below shows what we actually do, what a typical fix looks like, and a placeholder pricing note — final prices are TBD pending owner review.

Water damage is never guaranteed — we'll always give you an honest assessment before starting.

Hardware repair only — we don't fix software, apps, or operating system issues.

  • Screen Repair

    Cracked or unresponsive screens replaced for iPhones, Samsung Galaxy devices and other phones.

    What we do: We replace the cracked or damaged display with a quality-matched panel, preserving your touch, Face ID / fingerprint and True Tone-style features where the device supports them. Most screen repairs are completed the same day.
    AI sets the repair price using current local competitor pricing, parts cost, repair complexity, travel time/distance, warranty risk and margin safeguards. The owner can override any AI-set price.
  • Battery Replacement

    Battery dying fast or shutting down at 20%? We replace worn batteries for phones and tablets.

    What we do: A worn battery is diagnosed with a health check, then replaced with a compatible cell. We recalibrate where needed so your charge percentage reads accurately again.
    AI sets the repair price using current local competitor pricing, parts cost, repair complexity, travel time/distance, warranty risk and margin safeguards. The owner can override any AI-set price.
  • Charging Port Repair

    Won't charge, slow charge, or loose connection — port cleaning and replacement.

    What we do: We inspect and clean the port first (often just pocket lint), and replace the charging port assembly when it's genuinely worn or damaged. No more wiggling the cable to get a charge.
    AI sets the repair price using current local competitor pricing, parts cost, repair complexity, travel time/distance, warranty risk and margin safeguards. The owner can override any AI-set price.
  • Camera Repair

    Blurry photos, black screen, or broken zoom — front and rear cameras replaced.

    What we do: We test each camera module to isolate the fault, then replace the damaged rear or front camera assembly and verify focus, zoom and image stabilization.
    AI sets the repair price using current local competitor pricing, parts cost, repair complexity, travel time/distance, warranty risk and margin safeguards. The owner can override any AI-set price.
  • Speaker & Microphone

    No sound, muffled calls, or a mic that doesn't pick you up — audio repairs.

    What we do: We diagnose whether the issue is a clogged port, a faulty speaker/mic module, or a board-level fault, then clean or replace the affected parts so calls and media sound clear again.
    AI sets the repair price using current local competitor pricing, parts cost, repair complexity, travel time/distance, warranty risk and margin safeguards. The owner can override any AI-set price.
  • Water-Damage Diagnostics

    Dropped it in water? Fast diagnostics to see what can be saved.

    What we do: We open the device, clean corrosion with ultrasonic treatment where applicable, and assess which components survived. **Results vary and are not guaranteed** — we'll give you an honest assessment before any work begins.

    Results vary and no outcome is guaranteed with water damage — we'll be honest about what we can try and what it may cost.

    AI sets the repair price using current local competitor pricing, parts cost, repair complexity, travel time/distance, warranty risk and margin safeguards. The owner can override any AI-set price.
  • Board-Level Repair

    Component-level troubleshooting on the logic board — not just part swaps.

    What we do: For faults a part swap can't fix (no power, no signal, random reboots), we trace the issue on the logic board, repair damaged traces and replace failed components directly.
    AI sets the repair price using current local competitor pricing, parts cost, repair complexity, travel time/distance, warranty risk and margin safeguards. The owner can override any AI-set price.
  • Microsoldering

    Precision soldering on tiny board components using microscope and hot-air work.

    What we do: We use stereo microscopes, hot-air rework and micro soldering irons to replace connectors, charge ICs, audio ICs and other tiny surface-mount components that standard repair shops won't touch.
    AI sets the repair price using current local competitor pricing, parts cost, repair complexity, travel time/distance, warranty risk and margin safeguards. The owner can override any AI-set price.
  • Back Glass Replacement

    Shattered rear glass repaired without replacing the whole phone.

    What we do: Broken rear glass is removed and replaced, saving the cost and e-waste of a full housing swap. Wireless charging is re-verified after the repair.
    AI sets the repair price using current local competitor pricing, parts cost, repair complexity, travel time/distance, warranty risk and margin safeguards. The owner can override any AI-set price.
  • Hardware Diagnostics & Component-Level Troubleshooting

    Board-level and component-level diagnostics to pinpoint physical faults — power, display, charging, connectivity.

    What we do: We trace the fault at board and component level — power delivery, display signals, charging circuits, connectivity — using schematics and micro-probing to isolate the failing part. We fix hardware, not software or apps.
    AI sets the repair price using current local competitor pricing, parts cost, repair complexity, travel time/distance, warranty risk and margin safeguards. The owner can override any AI-set price.

FAQ

Common questions

Do you fix software issues?

No — Queen City Cell repairs hardware only: screens, batteries, ports, cameras, boards. Software, OS, and app issues are out of scope.

Not sure which repair you need?

Get a quote in about a minute — tell us the device and what's wrong, and we'll come back with an honest assessment and pickup-and-return service.